Posted: Sunday, September 10, 2017 5:23 AM
GTA is unable to hire candidates that require H1-B visas to work in the US If you require an H1-B, please don't apply. Title: IT L3 Support Tech Deskside Support 542664 (17-00559)- TOYOTA Location: Saline, MI Pay Rate: Open and Competitive Type of hire: Contract Position Summary: This is a DAY shift position but must be a little flexible on start/end times. 7-4; 8-5; etc. Experienced infrastructure technician responsible for the daily operations of server & client PC Support including the troubleshooting & break/fix of server & PC hardware, OS and ILO configuration, host & client software, network connectivity, account management, print queues, and tech support of video/audio conferences. Responsible for on-going infrastructure and data center maintenance & operations, change/problem management and project support. Position Requirements: In-depth knowledge of Microsoft Windows XP/Win 7/Win 10 , Microsoft Server 2000-2012 and VMware is required. * 3 - 5 years' experience with wide and local area networks including experience with common-carrier data networks. * Ability to document complex technical issues effectively summarizing issues for a range of technical and business management. * Requires working knowledge of standard protocols and other technologies including but not limited to: Active Directory, DNS, DHCP, SCCM, SCOM, Cisco Works, Linux/UNIX, VoIP, and wireless LAN. * Working knowledge/experience of PC imaging and remote control support tools. * Hands on experience configuring, troubleshooting, optimizing and managing physical and virtual Windows Servers. * Support/lead projects as assigned, on-time and within budget. * Coordination with 3rd party vendors to support break/fix, preventative maintenance and issue resolution for server, network, HVAC, UPS systems. * Professional demeanor with excellent written/verbal communication skills and a high level of quality & attention to detail to clearly communicate with the user community & executive management. * Requires ability to learn quickly and follow established processes to maintain &enforce corporate security policies. * Must be a strong team player and able to follow direction. * Must have excellent organization & time management skills to perform at a high-level within a fast-paced environment. * Ensure exceptional customer service & support with prompt problem resolution & follow-up with users. * Provide 24x7 on-call coverage and some schedule flexibility. * Must be able to lift servers and network devices out of boxes and into rack or remove from server/network cabinets.
• Location: Ann Arbor
• Post ID: 39548652 michigan